Clients

Welcome to our Clients page, where we proudly highlight the exceptional opportunities available through our partnerships with leading Fortune 500 companies. This section showcases successful
collaborations that address the needs of industry giants, illustrating how our strategic alliances drive growth and foster innovation.

If you are considering becoming a work-from-home agent, this page serves as a valuable resource to explore the opportunities we offer. Our platform enables you to earn a competitive income while maintaining the flexibility to work on your own terms.

Below, you will find a list of some of our distinguished clients and available opportunities. As an agent, you have the option to collaborate with multiple clients, tailoring your work experience to your preferences. With over 30 partnerships, we offer a diverse range of opportunities that empower you to build a fulfilling and flexible career.

Roadside Assistance Support

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What to Expect As An Agent

24/7 service of inbound calls for roadside assistance and other service requests from client’s customers and/or client account representatives for assistance with items such as:
a vehicle that won’t start
flat tire(s)
keys locked inside a car
vehicle out of gas
vehicle in an accident
Place outbound calls to list of client’s service providers to secure appropriate towing assistance to resolve the customer’s needs
Possible outbound calls to client, client’s customers and/or client account representatives for status and clarification purposes.
Transfer inbound calls or outbound calls to other client-designated internal support
departments or client account representatives
Outbound coordination to client’s service providers & possible follow up calls for clarification and/or additional calls for secondary services
Probe to identify the need of the customer based on vehicle inoperable situation
Identify the customer’s location using Google Maps and other client tools
Provide policy coverage details based on the specific client program
Secure a Service Provider to assist the customer, based on the parameters of the policy’s
program.
Provide status updates to customers calling after the initial request for assistance was processed.

Capabilities of Top Performing Agents for this Program

Deliver fluent written and verbal English
Demonstrate a proven ability to deal with challenging customers and situations
Be confident inability to achieve metrics
Build and maintain strong working relationships through exceptional communication.
Provide proven problem-solving capabilities to deliver practical solutions
This is a best fit Opportunity for an agent wanting to service from 8: 00 AM – Noon EST and/or 4:00 PM -8:00 PM EST as 50% of hours offered fall in these drive time windows.
A working knowledge of google maps and other mapping resources.

Equipment Requirements

*No Chromebooks or Mac Systems are capable

PC Requirements:
Dual-core 2.8 GHz or better or Intel " i " class or AMD Phenom X2 class or better.
64 GB total Hard Drive or higher.
4 GB of RAM or better
USB VoIP Headset.
Windows 10 or 11
Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload

Available Hours

7 days a week, 24 hours a day, 365 days
Client requests agents service 20 hours per week, 5 hours Sat and/or Sun

Starting Pay: $12.00 per hour

Cruise Line Support

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What to Expect As An Agent

Responding to general inquiries
Describing the booking options
Explain billing process and options
Accepting and processing requests for information materials
Researching and resolving customer complaints
Billing clarification questions
Transferring calls or to other client-designated internal support departments or client account representatives

Capabilities of Top Performing Agents for this Program

Outstanding problem-solving skills
Patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations
Skill and efficiency in writing and verbal communication
Knowledgeable, friendly and eloquent customer service
Showcasing expert sales techniques and ability to overcome customer objection

Equipment Requirements

*No Chromebooks or Mac Systems are capable

PC Requirements:

Dual-core 2.8 GHz or better or Intel " i " class or AMD Phenom X2 class or better.

64 GB total Hard Drive or higher.

4 GB of RAM or better

USB VoIP Headset.

Windows 10 or 11

Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload

Available Hours

Monday- Friday 8 am- 9 pm EST

Saturday- Sunday 9 am- 6 pm EST

Client requests agents service 20 hours per week, 3 hours Sat and/or Sun

Starting Pay: $12.50 per hour (Customer Service)

Luxury Handbag Support

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What to Expect As An Agent

Delivering an elevated, modern luxury experience on incoming contacts (phone calls, emails, and chats) from customers.
Responsibilities include supporting customers who contact for reasons such as:
Placing an order
Checking an order status
Inquiring about a repair
Seeking product information/recommendations
Resolving an issue
Soft sales are required.

Capabilities of Top Performing Agents for this Program

Respond to incoming contacts from customers in a professional and efficient manner.
Maintain knowledge and ability to effectively articulate the client brand, products, policies, and procedures.
Drive sales by offering to place orders and suggest complementary items based on customer needs and preferences.
Mitigate customer escalations through effective decision making and problem-solving skills.
Leverage multiple systems and tools to effectively handle customer contacts.
Simultaneously handle multiple tasks including contact handling and data processing.
Passion for working within a group environment that delivers exceptional customer experiences.
Demonstrated customer service skills, preferably in a retail and/or contact center environment.
Effective decision-making, problem-solving and follow-up skills.
Excellent verbal and written business communication skills.
Ability to multi-task in a fast-paced environment and handle shifting priorities.
Strong attention to detail.
Intermediate computer skills, including proficiency in Windows navigation and MS Office. Luxury retail experience is an asset

Equipment Requirements

*No Chromebooks or Mac Systems are capable

PC Requirements:

Dual-core 2.8 GHz or better or Intel " i " class or AMD Phenom X2 class or better.

64 GB total Hard Drive or higher.

4 GB of RAM or better

USB VoIP Headset.

Windows 10 or 11

Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload

Available Hours

7 days a week, 24 hours a day, 365 days

Client requests agents service 20 hours per week, 4 hours Sat and/or Sun

Starting Pay: $12.00 per hour

Home Repair Store Support

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What to Expect As An Agent

Inbound sales, customer service and store support
Assisting customers with product questions
Placing new orders
Handling existing orders - returns/ replacements
Provide store-specific support
Contacting vendors for shipping information

Capabilities of Top Performing Agents for this Program

Outstanding problem-solving skills
Application of soft skills
Display patience, empathy, and ability to manage stress, the ability to work under pressure
Skilled and efficient in written and verbal communication
Experience working with users to identify the best solution

Equipment Requirements

*No Chromebooks or Mac Systems are capable

PC Requirements:

Dual-core 2.8 GHz or better or Intel " i " class or AMD Phenom X2 class or better.

64 GB total Hard Drive or higher.

4 GB of RAM or better

USB VoIP Headset.

Windows 10 or 11

Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload

Available Hours

Sunday – Saturday 6:00 AM – 12:00 AM EST

Client requests agents service 20 hours per week, 5 hours Sat and/or Sun

Starting Pay: $15.00 per hour (Specific details apply)

Energy Supplier Support

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What to Expect As An Agent

Responding to general inquiries
Describing the booking options
Explaining billing process and options
Accepting and processing requests for information materials
Researching and resolving customer complaints
Billing clarification questions
Transferring calls to Client customer service when required
Additional services as mutually agreed upon by Client

Capabilities of Top Performing Agents for this Program

Deliver fluent written and verbal English
Outstanding problem-solving skills
Agents will need to have sales ability, able to multitask and take quick notes, and have a knowledge of geography.
Displays patience, empathy, an ability to manage stress, the ability to work under pressure
Skilled and efficient in writing and verbal communication
Provides knowledgeable, friendly and eloquent customer service

Equipment Requirements

*No Chromebooks or Mac Systems are capable

PC Requirements:

Dual-core 2.8 GHz or better or Intel " i " class or AMD Phenom X2 class or better.

64 GB total Hard Drive or higher.

4 GB of RAM or better

USB VoIP Headset.

Windows 10 or 11

Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload

Available Hours

Monday- Friday 8:00 AM – 11:00 PM EST

Sunday – Saturday 9:00 AM – 9:00 PM EST

Client requests agents service 20 hours per week, 5 hours Sat and/or Sun

Starting Pay: $12.50 per hour

Medical Transportation Support

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What to Expect As An Agent

Assist members:
- With transportation to and from appointments.
- In resolving issues with previous appointments.
- With a transportation recovery where a scheduled trip has failed.
- With benefits eligibility.
Given the nature of certain types of calls, some members may express feelings of distress, impatience, fear, or anxiety. This can pose a challenging situation to handle. However, the experience can also be highly rewarding - having the opportunity to provide valuable assistance to these members.
Effortlessly maneuver through the client's system by utilizing function keys to ensure accurate processing of ride transportation.
Collaborating with various departments within the client to effectively address and resolve transportation and eligibility issues.

Capabilities of Top Performing Agents for this Program

Deliver fluent written and verbal English
Patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations
Skill and efficiency in writing and verbal communication
Knowledgeable, friendly, and eloquent customer service
Showcasing expert sales techniques and ability to overcome customer objection

Equipment Requirements

*No Chromebooks or Mac Systems are capable

PC Requirements:

Dual-core 2.8 GHz or better or Intel " i " class or AMD Phenom X2 class or better.

64 GB total Hard Drive or higher.

4 GB of RAM or better

USB VoIP Headset.

Windows 10 or 11

Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload

Available Hours

Monday-Friday 7 am-8 pm EST

**No Weekends***

Client requests agents service 20 hours per week, 4 hours Monday

Starting Pay: $13.50 per hour

Sporting Goods Support

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What to Expect As An Agent

Respond to “Where is my order?” calls
Assisting customers with product questions
Placing new orders/volume orders
Handling existing orders: returns/replacements
Provide store-specific support
Tracking shipments
Gift Card/Loyalty Card support
Dispositioning all calls
Deliver first call resolution with white glove service

Capabilities of Top Performing Agents for this Program

Have agents that are fluent, both written and verbal, in English
Demonstrate a proven ability to deal with challenging customers and situations
Are confident in their ability to achieve metrics
Build and maintain strong working relationships through exceptional communication
Provide proven problem-solving capabilities to deliver practical solutions
Type 25+ words per minute
Demonstrate a working knowledge of a variety of sports and outdoor activities
Have previous customer service experience within a call-handling environment

Equipment Requirements

*No Chromebooks or Mac Systems are capable

PC Requirements:

Dual-core 2.8 GHz or better or Intel " i " class or AMD Phenom X2 class or better.

64 GB total Hard Drive or higher.

4 GB of RAM or better

USB VoIP Headset.

Windows 10 or 11

Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload

Available Hours

Monday- Friday 8:00 AM – 12:00 AM EST

Sunday – Saturday 8:00 AM – 12:00 AM EST

Client requests agents service 20 hours per week, 5 hours Sat and/or Sun

Starting Pay: $11.00 per hour

Theme Park Support

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What to Expect As An Agent

Reservations are calls from customers Members that wish to make reservations for Lodging, Tickets, Air, Packages, or asking a general question about those areas.

Dining Reservations will involve taking calls from customers wishing to make reservations for Dining, Children’s Activities and Cirque du Soleil performances.

Capabilities of Top Performing Agents for this Program

Deliver fluent written and verbal English
Patience, empathy, a unique ability to manage stress, the ability to work under pressure and adapt to adverse situations
Skill and efficiency in writing and verbal communication
Knowledgeable, friendly and eloquent customer service
Showcasing expert sales techniques and ability to overcome customer objection

Equipment Requirements

*No Chromebooks or Mac Systems are capable

PC Requirements:

Dual-core 2.8 GHz or better or Intel " i " class or AMD Phenom X2 class or better.

64 GB total Hard Drive or higher.

4 GB of RAM or better

USB VoIP Headset.

Windows 10 or 11

Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload

Available Hours

365 days per year

7:00am -11:00pm EST

Majority of hours available on Friday, Saturday, and Sunday

Client requests agents service 20 hours per week, (7.5 hours) required on a Saturday or Sunday or combination of both.

Starting Pay: $10.00 per hour (Dining)

Starting Pay: $12.00 per hour (Reservations)

Reach out To us

Are you looking for a flexible work-from-home opportunity that fits your lifestyle? Imagine having the freedom to create your own schedule while contributing to a dynamic, growing company—all from the comfort of your own home!